Access, Reference, & Outreach, Nov. 13-16, 2023

Registration: CLOSED

This course is taught by the CNSA’s Archives Advisor, Sharon Murray, and will take place online from November 13-16 (Mon-Thurs) from 9:00 am to 12:00 pm (Atlantic) each day.

Course Description

Providing effective access and reference services are essential to any archives. This course offers practical knowledge and examples of providing access in archives, covering topics such as access policies, reference interviews, digitization best practices, copyright and other reproduction restrictions, social media, professional ethics, dealing with sensitive material in your holdings, security concerns, and collecting statistics on use. Considering outreach as an extension of access, this course also offers strategies for building public awareness of your archives and how best to serve your community.

This course is part of the CNSA Archival Certificate Program. Those enrolled in the program will need to complete an assignment at the end of the course to demonstrate their comprehension of the course content.


Introduction to Archives or experience working in an archive.


The cost of this course is $120 for CNSA Members and $170 for non-members. CNSA Members can also take advantage of our group rates, which are applied automatically:

  • $100 per person for 2-4 employees/volunteers from a member organization
  • $80 per person for 5+ employees/volunteers from a member organization